Effective Date: [Insert Date]
We want you to be completely satisfied with your purchase. If you're not happy with your item, we’re here to help.
✅ Eligibility for Returns
- Returns accepted within [7] days of delivery.
- Item must be unused, unwashed, and in original packaging.
- Please contact us within [7 days] of receiving the item.
💵 Refunds
Once we receive and inspect your return, we’ll notify you of the refund status.
Approved refunds will be issued to your original payment method within [5–10 business days].
📬 How to Initiate a Return
Contact us at support@souldream.live
with your order number.